Change
happens, we understand. If you must cancel a reservation for any reason
we will give you a 100% refund less credit card payment fees if
applicable. Please give us as much notice as you can, so we can have the
chance to sell your time slot to someone else.
If you
wish to keep the discounted package price for your next visit, we will
happily hold your credit in our files, which is valid for one year from
the package purchase date. Many Wet Set Divers enjoy knowing their
next trip is already paid for.
See
Tank
Bank
for
more details.
That said, if for any reason
you are not completely satisfied with our services, you are
entitled to a full refund. We only ask that you first tell us your
reason for your dissatisfaction, how we could have done better and give
us a chance to make it up to you.
We just want you to leave
happy!
If you have any questions or comments about
this policy, please
Contact Us.
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